Term and Conditions

Welcome to Minnetonka Shoes Shop! These Terms and Conditions (“Terms”) govern your access to and use of our website minnetonkaboots.com and any purchases you make through it. By accessing our site and making a purchase, you agree to be bound by these Terms and our Privacy Policy.

Minnetonka Shoes Shop is a premier online destination for quality, comfortable, and stylish footwear. Our collection, including Boots, Flats, Heels & Pumps, Sandals, Slippers, and Sneakers & Athletic Shoes, is crafted for individuals who value both tradition and contemporary style.

1. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process.
• Maintain the confidentiality of your account password and any activities that occur under your account.
• Use the website only for lawful purposes and not violate any applicable laws or regulations.
• Refrain from posting or transmitting any harmful, offensive, or unauthorized content.
• Be responsible for ensuring that the products you purchase are used in a manner consistent with their intended purpose and care instructions.

2. Products and Services Description

We offer a curated selection of footwear, including:

• Boots: Durable and stylish for various occasions.
• Flats: Comfortable for everyday wear.
• Heels & Pumps: Elegant options for formal events.
• Sandals: Perfect for warm weather and casual outings.
• Slippers: Cozy and hygienic for indoor use. Note: For hygiene reasons, slippers cannot be returned or exchanged once removed from their original packaging.
• Sneakers & Athletic Shoes: Designed for comfort and performance.

We strive to represent our products as accurately as possible through images and descriptions. However, slight variations in color or texture may occur due to screen settings and lighting conditions.

3. Orders and Payment Terms

Order Process: Placing an item in your cart does not reserve it. An order is confirmed only once payment is received and processed.

Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely through encrypted channels.

Pricing: All prices are listed in US Dollars (USD) and are subject to change without notice. Sales tax, if applicable, will be added during checkout.

Shipping:

• Standard Shipping: $12.95 via DHL or FedEx. Delivery within 10-15 business days after shipment.
• Free Shipping: Available on orders over $50 via EMS. Delivery within 15-25 business days after shipment.

We ship worldwide but cannot deliver to some Asian countries and remote areas. Delivery times may vary during holidays or due to unforeseen circumstances.

Order Processing: Orders are processed within 1-2 business days after payment confirmation. You will receive a tracking number via email once your order ships.

4. Returns, Exchanges, and Refunds

We want you to be completely satisfied. Please review our detailed Shipping & Returns Policy for full information.

Eligibility: Returns and exchanges are accepted within 15 days of receipt. Items must be unworn, in original condition, with all tags and packaging, and accompanied by proof of purchase.

Process: Contact us at [email protected] within 15 days to initiate a return or exchange. We will provide a Return Authorization Number and instructions.

Refunds: Refunds are processed to the original payment method within 7-10 business days after we receive and inspect the returned item. Timing may vary by payment provider.

5. Intellectual Property

All content on this website, including logos, text, graphics, images, and software, is the property of Minnetonka Shoes Shop or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our prior written permission.

6. Limitation of Liability

Minnetonka Shoes Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or any products purchased, including but not limited to loss of profits, data, or business opportunities.

Our total liability to you for any claim related to the website or products shall not exceed the amount you paid for the product(s) in question.

We are not responsible for delays or failures in performance due to circumstances beyond our reasonable control, such as acts of nature, war, terrorism, or supply chain disruptions.

7. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States and the State of [Insert State, e.g., Maryland]. Any disputes shall be resolved through friendly negotiation first. If unresolved, disputes may be submitted to binding arbitration in Jessup, US, in accordance with the rules of the American Arbitration Association.

8. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the site after changes constitutes acceptance of the new Terms.

9. Contact Us